Slevomat's chatbot achieves up to 23% conversion in peak season and serves 19,000 chats per month. What did it take to create such a successful communication channel? Take a look at the experiences and lessons learned from the first year of intensive Slevomat chatbot development.
New Spinoco mobility functionality is valuable for all field representatives. Be it a salesperson or a technician, they can be supported with an intelligent mobile PBX, with no data connection or prior knowledge of the Spinoco environment. All with the help of a simple mobile phone and SIM card.
Learn why unsystematic solutions to acute pandemic challenges are often only limited in time and how to easily turn them into a long-term competitive advantage. You would use the newly acquired flexibility and mobility forever.
In the business world, omnichannel is a hot concept. But that doesn't mean that there aren't pitfalls involved. Avoid the most common mistakes and you will be able to exploit the rich potential of omnichannel solutions fully.
It is only in collecting feedback that you can find out what your clients are thinking. Learn why to use feedback as an amazing tool to boost customer loyalty and how to do it.
Chatbots and voicebots are recently one of the most popular trends in communication. Let's have a look at the story behind their success and check if they might help your business, too.