Resolve queries quickly and efficiently
A client contacts you with a quick request via chat.
Spinoco will show you that the same customer sent you an email earlier with a different request.
You respond to both of the customer's requests directly in the chat.
One happy customer.
Working with Spinoco is simple and intuitive
High team productivity
View your team's strengths and weaknesses in real-time. You always know how the team is doing and where there's room for improvement.
Simple work handover
Should a colleague fall ill, other team members can simply pick up where they left off.
Every client's communication history is available for anyone in the team.
Everything in one place
Never overlook a thing – view communication from all the channels in one place.
Your client gets an answer right away, and they don't become frustrated.
Don't waste time searching for a conversation in five different applications. You'll find it in one click.
Work together with ease thanks to group chat, sharing, and easy follow-up to tasks.
Free up your human colleagues to handle more complex communication by leaving the simple tasks to chatbots and voice bots.