A client contacts you with a quick request via chat.
Spinoco will show you that the same customer sent you an email earlier with a different request.
You respond to both of the customer's requests directly in the chat.
One happy customer.
View your team's strengths and weaknesses in real-time. You always know how the team is doing and where there's room for improvement.
Should a colleague fall ill, other team members can simply pick up where they left off.
Every client's communication history is available for anyone in the team.
Never overlook a thing – view communication from all the channels in one place.
Your client gets an answer right away, and they don't become frustrated.
Don't waste time searching for a conversation in five different applications. You'll find it in one click.
Work together with ease thanks to group chat, sharing, and easy follow-up to tasks.
Free up your human colleagues to handle more complex communication by leaving the simple tasks to chatbots and voice bots.